718pub Casino — Frequently Asked Questions

Depositing via GCash at 718pub is straightforward. Log in to your account, go to the cashier section, and select GCash as your payment method. Enter the amount you want to deposit, then follow the on-screen instructions to authorise the transaction through your GCash app or the GCash mobile web interface. Most GCash deposits at 718pub credit to your account balance within 60 seconds.

The minimum deposit amount at 718pub varies by payment method. For GCash and Maya deposits, the minimum is generally ₱100. For bank transfers via BPI, BDO, or UnionBank, a slightly higher minimum may apply. The exact minimums for each available payment method are displayed in the cashier section of the 718pub platform. There are no deposit fees charged by 718pub directly.

GCash and Maya withdrawals at 718pub are among the fastest available — most are processed within 15 to 60 minutes once the withdrawal request has been approved and KYC is verified. Bank transfers to BPI, BDO, or UnionBank may take longer, typically 1 to 3 business days depending on the bank's processing schedule. Withdrawal times may also be affected by active bonus wagering requirements that have not yet been met.

718pub does not charge a platform fee for standard withdrawals. However, some third-party payment processors — including certain bank transfer providers — may apply their own transaction fees, which are outside of 718pub's control. For GCash and Maya withdrawals, there are typically no additional fees from the payment provider for standard transfers. Always check your GCash or bank app for any applicable charges before requesting a withdrawal.

Yes. 718pub accepts USDT deposits via the TRC20 network (Tron blockchain). To deposit using USDT TRC20, select it as your payment method in the 718pub cashier, copy the wallet address provided, and send your USDT from your personal wallet. Cryptocurrency deposits are subject to blockchain confirmation times, which are typically between 1 and 10 minutes for TRC20 transactions. Always double-check the wallet address before confirming any crypto transfer.

If your deposit hasn't appeared in your 718pub balance after 30 minutes, first check your GCash, bank, or crypto wallet to confirm the transaction was completed on your end. Then contact 718pub support via live chat and provide your transaction reference number, the amount, payment method, and date and time. The support team will investigate and resolve the issue, usually within a few hours for most payment methods.

718pub offers a welcome bonus for newly registered players. The specific bonus amount, percentage match, and minimum deposit required are detailed on the current promotions page within the platform. Welcome bonuses at 718pub are subject to wagering requirements — meaning you must wager the bonus funds a set number of times before any bonus-derived winnings can be withdrawn. Read the full bonus terms before claiming to understand the conditions.

A wagering requirement (also called a playthrough requirement) is the number of times you must bet your bonus funds before they can be withdrawn as real money. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before withdrawing bonus-derived winnings. At 718pub, not all games contribute equally to wagering — slots typically contribute 100%, while live dealer games may contribute less. Check the specific bonus terms for details.

Yes. All bonuses at 718pub have an expiry period — typically 7 to 30 days depending on the specific promotion. If you don't complete the wagering requirements within the stated time window, the bonus funds and any associated winnings will be forfeited automatically. The expiry date and countdown for your active bonuses are visible in the "My Bonuses" section of your 718pub account. Always check the expiry before you start playing with a bonus.

Yes — once you have fully met the wagering requirements attached to a bonus, any remaining winnings derived from that bonus convert to real-money balance and are available for withdrawal. The key is completing the wagering requirement within the bonus validity period. Attempting to withdraw bonus funds before meeting the wagering requirement will result in the bonus and any associated winnings being cancelled. Your 718pub account will display your current wagering progress.

To close your 718pub account, contact the support team via live chat or email at [email protected] and request permanent account closure. Any remaining real-money balance will be returned to your verified payment method after KYC is confirmed. If you're closing your account because of gambling concerns, 718pub also offers self-exclusion as an alternative — contact support and the team can help you choose the right option.